BrandAware

NinetyTen BrandAware is our social networking solution designed for marketing and customer service. BrandAware is a private social network aimed to enhance customer relations, drive conversation, monitor feedback and promote engagement using NinetyTen’s proven social media platform.

With BrandAware you have the ability to create multiple links from other social networking sites pointing to the natural place for your customers to go – your website. You become independent of commercial sites such as LinkedIn, Twitter, Facebook, Flickr, YouTube and others making a sound investment in your own social media hub. This private social network makes it easy to monitor and service because it is one single location with administrative tools to help you manage it effortlessly.

How does NinetyTen BrandAware work?

NinetyTen’s BrandAware brings together social technology, management tools and systems infrastructure to deliver the best mix of user features by simply adding a community to your existing website. Nothing new to learn and no need to replace your CRM software.

Advantages

• Fully customized interface to match your site
• Seamless integration with your web property
• Full suite of APIs, allowing you to integrate community content
• Comprehensive administrative, management and reporting tools and community-based algorithms
• Global/local implementation in multiple languages
• 24x7 application server hosting
• Highly scalable infrastructure

Features

• Engagement Engine
• Expressive Dynamic Profiles with Name, Photo, Interests, Friends Lists, Guest Books and Recent Posts
• Blogs and Message Forums
• Moderation and Administrative Tools
• Community Showcase Galleries
• Support Forums (Q&A Application)
• User-generated (or Brand) Videos
• Groups
• Community Calendars
• Private Messaging
• Polls and Ratings
• Email and Mobile Alerts
• Photo Albums