SalesDrive

NinetyTen SalesDrive is a social networking platform designed for online retailers. SalesDrive leverages the social shopping concept to increase sales, loyalty and customer satisfaction.

With SalesDrive you have the ability to identify your most valuable customers – brand advocates and trendsetters. They are the people who are fanatically loyal to your brand and will defend your reputation in a crisis. They respond to other shoppers’ questions and give recommendations for products that are far more trusted by buyers than those given by your own sales people. Those brand advocates help lower your customer service costs too. You become independent of commercial sites such as LinkedIn, Twitter, Facebook, Flickr, YouTube and others making a sound investment in your own social media hub. This private social network makes it easy to monitor and service because it is one single location with administrative tools to help you manage it effortlessly.

How does NinetyTen SalesDrive work?

NinetyTen’s SalesDrive brings together social technology, management tools and systems infrastructure to deliver the best mix of user features by simply adding a community to your existing website. Nothing new to learn and no need to replace your CRM software.

Advantages

  • Fully customized interface to match your site
  • Seamless integration with your web property
  • Full suite of APIs, allowing you to integrate community content
  • Comprehensive administrative, management and reporting tools and community-based algorithms
  • Global/local implementation in multiple languages
  • 24x7 application server hosting
  • Highly scalable infrastructure

Features

  • Engagement Engine
  • Expressive Dynamic Profiles with Name, Photo, Interests, Friends Lists, Guest Books and Recent Posts
    • People
  • Blogs and Message Forums

    • Forums
  • Moderation and Administrative Tools
  • Community Showcase Galleries
  • Support Forums (Q&A Application)

    • Help
  • User-generated (or Brand) Videos
    • Viplounge
  • Groups
  • Community Calendars
  • Private Messaging
  • Polls and Ratings
  • Email and Mobile Alerts
  • Photo Albums